A different kind of health care for Colorado Springs

For more than 50 years, Kaiser Permanente has proudly worked to improve the health of Coloradans by providing high-quality, affordable health care and coverage together. We pioneered integrated health care — a method of care delivery where your doctors, nurses, pharmacists, and care team members are all connected through a shared electronic health record. This helps reduce paperwork, repetitive tests and procedures, and potential medical errors. And because our clinicians practice medicine in a value-based care model, they focus on providing the right care, not more care.

Care at Kaiser Permanente is different

Take it from Greta Walker. Fragmented care was the norm for Greta — until she transitioned her care and coverage to Kaiser Permanente.

Greta hoped to find a health plan that would help manage her challenging health needs in one place, including multiple prescription medications filled at different pharmacies.

Kaiser Permanente’s New Member Connect Team put Greta at ease, assisting her with finding a primary care doctor whose focus on women’s health aligned with her personal health goals. She also met with one of Kaiser Permanente’s many clinical pharmacists within the first week of enrolling to transition her prescriptions.

Now, Greta is enjoying everything Kaiser Permanente offers — from fitness and mindfulness apps to skilled, friendly phlebotomists and pharmacists just down the hall from her doctor.

Smooth care transitions

It’s easy to switch to Kaiser Permanente. You’ll receive support in transitioning your care from our New Member Connect Team that’s responsible for:

• Helping members choose a doctor close to their home, work, or school.
• Connecting members with specialists like dermatologists and cardiologists for support with complex medical conditions.
• Connecting members to a clinical pharmacist who assists them with transferring prescription medications or setting up prescription refills.
• Guiding members through online account setup, downloading the Kaiser Permanente mobile app, and accessing multiple virtual care options.

Health care designed with you in mind

Kaiser Permanente is built for how people live today, so you have many convenient ways to get the care you need, how you want it. 

• See a doctor, fill a prescription, and get a lab test or X-ray all under one roof in most of our 29 medical offices along the Front Range, including 5 medical offices in southern Colorado.
• Access one of Colorado’s largest multispecialty physician groups and choose one of Kaiser Permanente’s 1,300+ world-class doctors or a doctor from our network of 14,000+ affiliated providers.
• 24/7 care with on-demand video, e-visits, and phone options to address common health concerns.¹
• Easy-to-access pharmacy care in-person at a Kaiser Permanente medical office or through prescription delivery by mail.²
• Manage care and coverage needs with robust digital tools providing on-demand help for sleep, stress, mindfulness, fitness, and more.
• Eliminate guesswork with cost estimates for procedures provided in advance.
   

All of this adds up to streamlined care and better health outcomes. Kaiser Permanente members are 33% less likely to die prematurely of heart disease³ and 20% less likely to experience premature death due to cancer.³ Plus, we lead the state in controlling high blood pressure while also reporting some of the best cancer screening rates in Colorado.⁴

At Kaiser Permanente, all of us work together for one very important cause: your health. That’s just one reason why members stay with Kaiser Permanente nearly 3 times as long as other health plans.⁵

Explore how connected care at Kaiser Permanente makes life easier.

1. When appropriate and available. If you travel out of state, phone appointments and video visits may not be available in select states due to licensing laws. Laws differ by state.
2. Must have a valid prescription on file with a Kaiser Permanente medical office or through the Mail Order Pharmacy. Some prescriptions are not eligible to be mailed, and we are not able to mail them to the following states at this time: Arkansas, Kansas, Louisiana, North Carolina, Nebraska, Oklahoma, South Carolina and South Dakota.
3. Elizabeth A. McGlynn, PhD, et al., “Measuring Premature Mortality Among Kaiser Permanente Members Compared to the Community,” Kaiser Permanente, July 20, 2022.
4. Of the 15 commercial health plans in Colorado rated by the National Committee for Quality Assurance, ours is one of the top-rated plans in the state. NCQA’s Private Health Insurance Plan Ratings 2023–2024, National Committee for Quality Assurance, 2023: Kaiser Foundation Health Plan of Colorado — HMO (rated 4 out of 5).
5. Kaiser Permanente internal data, 2019; “12 Trends Influencing the Future of Workplace Benefits,” Aflac, 2018; U.S. Bureau of Labor Statistics, 2018.